SHIPPING POLICY

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Processing Time

Our processing time for Wooden Music Box including order verification, crafting, assembling, quality check, and packaging will be up to 1-3 days before shipping.
For Custom Craft Music Box, It usually takes 3-6 business days for our team to create and finalize your custom craft before it is shipped to your address. Sometimes, we need to work with you to adjust your designs through email so that your custom craft looks its best! In these cases, it may take more than 6 business days for us to ship your Custom Craft Music Box.
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*We also have several alternatives for express delivery such as DHL or FEDEX ($$) . Please don't hesitate to contact us for the most up-to-date information and best practices regarding shipping to your country.

Note : 

The International shipping times may vary slightly depending on the country. In some cases, customs fees may be applied to your orders. These fees are imposed by the destination country and the amount depends on the value of the order and the tax-free threshold. If you’re asked to pay custom fees, you may be contacted by the shipping company. 

We recommend checking with your local post office to find out if that applies to you as Honnebox does not cover customs fees, import duties, taxes or other charges.

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Please wait patiently if there are no scan events within the first 24 hours - the system can take a day or so to catch up. The tracking information will be displayed within 1-3 days after the shipping company has sent out the package. If it's not available in the carrier's system yet, you may contact us and our team will be in touch with you shortly. We will ensure that your order will arrive safely.
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